US Healthcare market spend is going to be around $4 Trillion by 2015 and is rapidly becoming a consumer dominated market. US consumers are increasingly bearing a larger burden of their healthcare costs due to tiered cost-sharing formulas of managed care organizations (MCO).
More than 2/3rd of the MCOs are registered in preferred provider organization (PPO) programs allowing consumers to “shop” for their healthcare needs. This has created a consumer focused healthcare market.
In such a market, with a strong peer competitive pressure and tech-savvy consumers, Healthcare organizations are aligning their Business and IT organizations and innovating as a whole to reach & retain their customers.
One possible way to do so is to give the customer the option to shop and compare information and give them the decision-making capability. We help our clients both from payer and provider perspective to retain their customers and create differentials.
We develop information strategy, master data management framework, integration architecture for clients in healthcare (provider), bio-tech (clinical trial space), Med device (ERP and IT governance).
Our expertise includes Sun Consumer-Centric Healthcare model, healthcare customer model, outpatient and Lab process flow design, NHIN and related. We have implemented integration framework based on enterprise service bus technology using protocols like X12, IHE, NCPDP, XML, EDI etc.