Customer Experience is key to maximize revenue

Today’s customers are mostly millennial, they are always on, and they shop across multiple channels (store, web, coupons, mobile, social - you name it, we all do it) before they buy anything. And they have options. Thus, organizations are working aggressively to make shopping a memorable experience. Today, every day is a blowout sell day.

Connected customer

At EIM, we help our clients to raise their revenue through memorable and identical customer experience across sales channels. Each solution we deliver has following four focus areas:

  • Visibility: A common definition of information across entire organization
  • Integration: Connected information islands through a common XML based messaging
  • Collaboration: Industry standard information definition for collaboration with third party, cloud, GS1, social media
  • Governance: Hybrid data governance model providing autonomy at business unit level