Integrated Voice and Data is the priority


Communication industry sector has been proven time over time again to be able to weather financial storms very well. The biggest challenge telecom providers are facing today is the information glut.

Today data business has taken over the voice (fixed/ wireless) business significantly. Use of new technologies (Pads/ Tabs/ Wearables) are driving explosion of data consumption.

Consolidation of process and technology across sales channels (voice/ data/ retail) is the key to maintain a low capital expenditure in this crowded market place.

Successful companies are looking into alternate revenue streams and emerging markets. TVs, smartphones, and PCs are shipping with functionality to enable deeper integrated networking capabilities

Integrated Information Framework

EIM Integrated information framework (IIF) for telecom clients is built on Oracle Master Data Management and Oracle Fusion Middleware technology.

We follow TM Fourm’s TAM model of information canonical. IIF helps our clients to achieve speed, accuracy and flexibility in acquiring and distributing information across business units and beyond. We help our clients to answer key questions such as:

  • Monetization of information
  • Structured and Unstructured data aggregation
  • Consistent quality provided to customers when using the network
  • Upsell and cross-sell capabilities
  • Guided recommendation
  • Smart shopping